
Data Deletion Instructions
Last updated: 23 September 2026
How to request deletion
Send a deletion request through the same official NAKTASHIF customer-service conversation you previously used. State clearly that you are requesting deletion of personal information associated with that conversation or account.
What to include
Include enough information for us to locate the relevant record, such as the phone number or order reference already associated with your interaction. Do not send passwords, payment-card details, one-time passcodes, or other authentication secrets.
Verification and completion
We may need to verify that the request relates to you before completing it. After verification, information that is not required for legal, security, fraud-prevention, audit, contractual, or other legitimate retention purposes will be deleted or de-identified as appropriate.

